Online Proctored Exams

/Online Proctored Exams
Online Proctored Exams 2018-06-11T17:22:22+01:00

Most of examinations that are offered by SkillPoint are conducted in a computer-based format via Online Proctoring. If this option is available for the certification of interest it is noted on the course description page under ‘official exam and accreditation’ section.

The Online Proctoring solution allows you to take exams online at your preferred time and location, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. Some examination bodies even allow you to take your exam in as little as 4 hours after you book, however, some require more notice to make the relevant arrangements. At the agreed time Online Proctoring will connect you via webcam directly to an authorised proctor (invigilator), who will guide you throughout the exam and will monitor the exam session. Please see answers to the Frequently Asked Questions (FAQs) about online proctored exams below:

You can take the exam anywhere you have internet access in and where there will be no disturbances during the exam. Exams can be taken 24 hours a day, 7 days a week. Some exams can be taken in as little as 4 hours after the booking has been made, however some examination bodies require more notice to make the relevant arrangements. At the agreed time Online Proctoring will connect you via webcam directly to an authorised proctor (invigilator), who will guide you throughout the exam, monitor the exam session and assist you with any technical issues.

You need to have a computer that meets some basic hardware and software requirements. These slightly vary across different examinations. Also you may be asked to test your PC prior to the exam to ensure it meets system requirements and is compatible with the relevant testing software. Please contact SkillPoint when you are ready to take your exam and we will send you full instructions on how to book your exam within 48 hours, incl. any steps that need to be taken prior to scheduling online proctored exam.

For most of certifications if the full package is purchased that includes official examination, you will need to contact SkillPoint when you are ready to take your exam and we will send you full instructions on how to book your exam within 48 hours. Please note the exam must be taken within 12 months of purchase and all course modules need to be completed and assessments passed prior to this stage.

However, for some certifications, the exam code will be issued within 24 hours of purchase via email if you purchase the full package that includes official examination. The exam code will be valid for 12 months. When you are ready to take your exam, you will need to provide SkillPoint your exam code to obtain the exam voucher which you will require in order to book the examination. All course modules need to be completed and assessments passed prior to this stage. The exam voucher will be valid for 1 month, so make sure you are ready to take the exam before redeeming your code. Instructions on how to book your exam will be provided after you have redeemed your exam code. Please allow 48 hours between redeeming your exam code and receiving your exam voucher with full instructions on how to book your exam.

Some certification bodies charge administration fee for rescheduling exams, whereas others allow you to reschedule the exam as many times as you like within the voucher’s one-month period and charge additional administration fee only if you need to extend the one-month term. Therefore, it varies across different certifications and if you require information about particular certification, please don’t hesitate to contact us.

On the day of the online proctored exam, please ensure that:

  • you have a valid photo ID, such as Passport or driving license. Your Online Proctor (invigilator) will need to verify your ID before you begin your exam;
  • you can rotate your webcam 360 degrees;
  • no additional camera or screen is connected to your computer;
  • any Virtualization Software is disabled and any applications that might affect the exam process are closed, such as web browsers, chats, desktop sharing and mail client applications;
  • you are the only person in the room throughout the exam session;
  • there is no background noise in the room;
  • there is adequate light in the room, but no direct light towards the web camera;
  • your desk is clean;
  • all phones are switched off.

For most of certifications provisional results are available instantly, at the end of your exam. The official results are published within 2 days and you can then access, view and download your e-certificate. However, please note some examination bodies do not issue provision results instantly and if you require information about particular certification, please don’t hesitate to contact us.

The examination systems have an automatic recovery system, which means that if your computer crashes, you will not lose any answers you have completed. Your proctor will advise you on what needs to be done if this happens.

Your online proctor will be with you throughout the exam process. You can talk to him/her at any time, if you need any help.

Yes, online proctored exams are compatible with both Windows and Mac.

All exams that have online proctored exams available are conducted via Online Proctoring unless specifically requested, if requested they will take place at the end of scheduled classroom courses of our Course Providers or at the local Pearson Vue testing centre, depending on the certification. We will provide location and date availability, and make all the necessary arrangements once your selection has been confirmed.

If you have any further questions about Online Proctored Exams or would like to find out information about specific examination, please contact us on 0203 866 1168 or email info@skillpoint.uk.com

Got a question? Please call our Support Team on +44 (0) 203 764 9422 or email info@skillpoint.uk.com